If you can't find your order confirmation email:
- Check your junk or spam folder
- Visit www.carfax.ca, click "Lost your order?" and follow the instructions to have your order re-sent to you by email
- Please allow up to 10 minutes for your email to arrive, and please also check your junk/spam folder
- Return to support.carfax.ca, click on "Contact Us" and include the following information to request your order be re-sent to you:
- VIN
- Email address associated with the order