Please note - the CARFAX Canada team is currently operating on a holiday schedule from December 24th to January 5th, 2026. While our offices will remain closed during that time, we will have a member of our Customer Experience Team available via email during the hours listed below (Eastern Time):
| December 24th: | 9am - 1pm |
| December 25th: | CLOSED |
| December 26th: | 9am - 5pm |
| December 27th: | 9am - 5pm |
| December 28th: | CLOSED |
| December 29th: | 9am - 5pm |
| December 30th: | 9am - 5pm |
| December 31st: | 9am - 1pm |
| January 1st: | CLOSED |
| January 2nd: | 9am - 5pm |
| January 3rd: | 9am - 5pm |
| January 4th: | CLOSED |
CARFAX Canada’s Customer Experience Team can be reached by email here.