Recovery amount

In some instances, a claim amount reported to CARFAX Canada may reflect a recovery (or subrogation) amount. That value represents the cost paid by an owner’s insurance to resolve the claim, minus the dollar amount later recovered by the same insurance company.

A recovery amount may be recorded in cases where:

• Repair costs paid by the vehicle owner’s insurance company were later reimbursed by another party’s insurance.
• Vehicle replacement cost paid by the vehicle owner’s insurance company was later “recovered” by the insurance company, either through reimbursement by another party’s insurance and/or through the re-sale of the vehicle.

Recovery amounts are very common with insurance claims related to:

• Theft from the vehicle
• Theft (of entire vehicle)

Sometimes the recovery amount by insurance is not equal to the initial expense, which can result in claim amounts that differ from the estimated/actual repair cost and/or the value of the vehicle itself.

For more information, see:

• What is the difference between an estimate and a claim?
• What is a zero-dollar ($0.00) claim?
• What does a negative claim amount mean?